We understand you have questions, and we’re here to help!
Having clean, fresh water is a basic necessity, but it’s not always easy to be sure that’s what you’re getting. Our team is here to provide the insights and information you need on water treatment and filtration, as well as the expert services you depend on to deliver crisp, refreshing water at your home or business. Below are answers to common questions our team receives from customers. If what you’re looking for is not listed here, please contact us.
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What water treatment services do you offer?
Our team is proud to provide a comprehensive range of water treatment solutions for homes and businesses. Our core services include expert water testing, installation of water softeners and filtration systems, water purification services, and repair of existing water treatment equipment.
What areas do you serve?
We serve local properties in the greater Tampa area, including Tampa, Wesley Chapel, Land O’ Lakes, Spring Hill, Lutz, Odessa, Citrus Park, Riverview, Sun City Center, New Tampa, and South Tampa, Florida.
What are your hours of operation?
Our standard hours are Monday through Friday from 8:00 AM to 6:00 PM. We also offer Saturday services on an appointment-only basis.
Why should I choose you?
As a locally owned and family-operated company, we are committed to providing the fair pricing, integrity, and quality services our customers deserve. We deliver accurate knowledge, customized solutions, and exceptional customer service.
How do I schedule an appointment?
The best way to schedule services with us is to reach out by phone at (813) 389-3996 or to fill out the contact form on our website.
Do you offer services for both commercial and residential properties?
Yes, our technicians are prepared to provide expert service and tailored water treatments for homeowners and business owners in our service area.
How long have you been in business?
We were established in 2018, and we are proud to bring many years of industry experience to each property we serve.
What are some common water quality concerns in the Tampa area?
One of the most common problems we assist with is hard water, which is water that has a higher-than-average mineral content. We also frequently assist with high chlorine levels. If you have a specific concern, please do not hesitate to contact us to discuss how we may be able to assist you.
Do you repair/maintain existing water treatment systems?
Yes, we offer water filter repairs and services for existing water treatment systems. If your system is malfunctioning or needs maintenance, reach out to our team to schedule a service visit.
Why do I need to have my water tested?
Testing your water is the only way to guarantee that it is suitable for all uses, including drinking, cooking, and bathing. It’s important to understand that even if your water looks and tastes normal, it may contain invisible contaminants that can impact your health and home or business.
What types of substances do you test for?
Our water testing services analyze the unique characteristics of your water, including its hardness, pH level, and the presence of contaminants like iron, chlorine, and other impurities. We can also provide more in-depth testing for harmful substances like lead or bacteria.
When should I schedule a water test?
We recommend scheduling a water test if you have just moved onto a property, completed plumbing work, or if you notice signs of a problem, such as a metallic taste, smell of rotting eggs or chlorine, or if your water appears cloudy or tinted.
What happens if you discover that my water is contaminated?
If our testing shows contamination, our team will walk you through what we find and how we recommend correcting the problem. We provide state-of-the-art water filtration and softening systems tailored to your water’s unique issues.
Why is “hard” water a problem?
Hard water, which contains high levels of dissolved minerals, can create mineral buildup in your pipes and appliances, resulting in spotty dishes, dry skin and hair, and reduced efficiency and lifespan of water-using appliances.
How does a water softener work?
Water softeners use a process called ion exchange, which removes the excess minerals from the water. This results in “soft” water that is better for your appliances, plumbing, skin, and hair.
Do you offer reverse osmosis systems?
Yes, we offer reverse osmosis water systems that deliver a higher level of water purification, making your drinking water exceptionally clean, safe, and crisp-tasting by removing a broad range of contaminants.
Do you offer well water filtration systems?
Yes, we understand the unique challenges of well water and design systems to meet their specific needs.
Why is well water testing so important?
Unlike city water, which is continually tested and monitored as it passes through the municipal water system, well water comes from water reserves deep underground. Regular well water testing checks for invisible contaminants and ensures your filtration system is correctly configured to keep your water safe and clean.